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Hello all,
I am using 2015 on-premises. I had configured outlook to CRM properly but its not sync properly,sometimes its taking too much time . Its not sync in every 15 min,sometime its syns in 30 min, sometime 15,20....50min as well.
for resolving this issue i am made a window service through that i am sync outlook to CRM.
But in code i am using ---- outlookService.Sync(Outlook) function.
its not triggering sync in outlook,please suggest me where i am going wrong and what i have to do for that.
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You should not need to create a windows service to do this since the standard sync should be sufficient. If your sync is taking too long then it could be that you are syncing too many records - check your outlook sync data groups Outlook->File->CRM->Syncrhonise->Review Sync Settings.
Review each filter and check that it returns only the records that you need to sync to Outlook.
Hope this helps,
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