Unable to to connect to cloudax.dynamics.com

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Not able to connect cloudax.dynamics.com .Pls suggest

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Blue Wang on at

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Hi Nsdeo,

Is there any error message? Please describe your problem in detail.

Thanks.

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Vigsan_MS on at

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Hi nsdeo

cloudax.dynamics.com is a generic domain. This domain cannot be directly accessed. To access you Dynamics 365 Finance and Operation environment your URL must be lik xxxx.cloudax.dynamics.com

Where xxxxx is your instance. Please recheck accessing to the full URL. If stil not able to connect, check in LCS if your instance is up and running.

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Community Member on at

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Yes I haven't posted my original URL. But,what is LCS, license?

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Community Member on at

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Yes I haven't posted my original URL. But,what is LCS, license?

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Vigsan_MS on at

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Thanks for the screenshot. Is it hosted by MS (sandbox environment) or in your company/customer Azure subscription (cloud hosted environment)?

I would suggest to log a case with Microsoft support.

Btw LCS - Life Cycle Services like a portal where you manage your dynamics FO instance.

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nmaenpaa 101,160 Moderator on at

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Is it a dev system? Test? Prod? Are there some customizations? Did it ever work before? If it did work before, what changes were made when it stopped working? Is it working for any user?

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Sergei Minozhenko 23,093 on at

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Hi,

I remember i had similar issue before and it was solved by flushing browser cache (press ctrl+f5 on the page with error). Also, you can try to open UI in private tab.

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