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Finance | Project Operations, Human Resources, ...
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Unable to to connect to cloudax.dynamics.com

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Posted on by

Not able to connect cloudax.dynamics.com .Pls suggest

I have the same question (0)
  • Sergei Minozhenko Profile Picture
    23,093 on at
    RE: Unable to to connect to cloudax.dynamics.com

    Hi,

    I remember i had similar issue before and it was solved by flushing browser cache (press ctrl+f5 on the page with error). Also, you can try to open UI in private tab.

  • nmaenpaa Profile Picture
    101,160 Moderator on at
    RE: Unable to to connect to cloudax.dynamics.com

    Is it a dev system? Test? Prod? Are there some customizations? Did it ever work before? If it did work before, what changes were made when it stopped working? Is it working for any user?

  • Vigsan_MS Profile Picture
    on at
    RE: Unable to to connect to cloudax.dynamics.com

    Thanks for the screenshot. Is it hosted by MS (sandbox environment) or in your company/customer Azure subscription (cloud hosted environment)?

    I would suggest to log a case with Microsoft support.

    Btw LCS - Life Cycle Services like a portal where you manage your dynamics FO instance.

  • Community Member Profile Picture
    on at
    RE: Unable to to connect to cloudax.dynamics.com

    Yes I haven't posted my original URL. But,what is LCS, license?

    pastedimage1582870888566v2.png

  • Community Member Profile Picture
    on at
    RE: Unable to to connect to cloudax.dynamics.com

    Yes I haven't posted my original URL. But,what is LCS, license?

  • Vigsan_MS Profile Picture
    on at
    RE: Unable to to connect to cloudax.dynamics.com

    Hi nsdeo

    cloudax.dynamics.com is a generic domain. This domain cannot be directly accessed. To access you Dynamics 365 Finance and Operation environment your URL must be lik xxxx.cloudax.dynamics.com

    pastedimage1582869849788v1.png

    Where xxxxx is your instance. Please recheck accessing to the full URL. If stil not able to connect,  check in LCS if your instance is up and running.

  • Blue Wang Profile Picture
    on at
    RE: Unable to to connect to cloudax.dynamics.com

    Hi Nsdeo,

    Is there any error message? Please describe your problem in detail.

    Thanks.

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