Hi,
MSCRM Version: 1710(9.1.0.35) Online
I have created a new Dynamics UCI App and added Activities in it. The added activities and other Groups(i.e. Sales, Services etc.) are visible for other users, but one of the user (for e.g. ABC) is able to see Activities in UCI app but when he click's on it the below error occurs on screen:
Something has gone wrong. Check technical details for more details.
Session Id: f945f12b-049d-46cc-9347-1afed574c5c0
Activity Id: 07432b57-7b90-4247-b44b-5dea73e1c905
Timestamp: Mon Oct 29 2018 15:14:47 GMT+0530 (India Standard Time)
null is not a valid Guid value.
Error: null is not a valid Guid value. at new e (https://xxxxxx.crm.dynamics.com/uclient/scripts/app.js?v=1.3.602-181003-215107:1261:301) at ye (https://xxxxxx.crm.dynamics.com/uclient/scripts/gridpage.js?v=1.3.602-181003-215107:10:8084) at U (https://xxxxxx.crm.dynamics.com/uclient/scripts/gridpage.js?v=1.3.602-181003-215107:6:6754) at V (https://xxxxxx.crm.dynamics.com/uclient/scripts/gridpage.js?v=1.3.602-181003-215107:6:6849) at https://xxxxxx.crm.dynamics.com/uclient/scripts/gridpage.js?v=1.3.602-181003-215107:10:7947
I have tried below things:
- Checked security roles of "ABC" user as well as for time being provided "System Adminitrator" Role, but even then issue not resolved.
- Cross checked Security roles with User "XYZ" who is able to access "Activities" on UCI app and we noticed that User "ABC" also has the same security roles but even then he is getting above issue.
- Checked Activities on Web using same users(i.e. For e.g. "ABC")credential, but no any error occurs when we open activities.
Any help on the above would be appreciated.
Thanks!
Akshay
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