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Stuck Inventory

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Hello,
We use lot tracking for our inventory.  We currently have 1 case of an item left in inventory (which doesn't physically exist), so we want to adjust it out of the system.
The correct Item/Lot# exists in Bin Contents.  When we attempt to adjust it out of the system, the Lot # doesn't exist in Item Tracking Lines.  Since we can't select the Lot # in Item tracking, we can't post the transaction.
However, item tracking does say there is 1 CS of a different lot # available (which also doesn't exist).
Is there any way I can force an item journal entry through to remove the 1 CS of 1 lot out, and also deplete the item tracking of another lot #.
 
Thanks.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 59,926 Super User on at
    Stuck Inventory
    Hi, can you try adjusting it directly in Item Reclassification Journals?
     
    Hope this helps.
    Thanks.
    ZHU
  • Brett F Profile Picture
    Brett F 103 on at
    Stuck Inventory
    Hi Brian, does the lot show a remaining quantity in the item ledger entries?  We have had scenarios where the bin contents and item ledger entries do not match, and that would cause a problem like you are experiencing. 

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