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Service | Customer Service, Contact Center, Fie...
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Field Services Error: Read-only: You don't have access to edit Accounts.

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Posted on by 114

Hi,

I have a question regarding user's access when I edit or create an account on field service it give me the error like this "Read-only: You don't have access to edit Accounts."

can anyone explain this error and how it will resolve?

Thanks & Regards

Angelus Spy

I have the same question (0)
  • Suggested answer
    Venkatesh Nadar Profile Picture
    on at

    Hi,

    Similar article - (+) Read-only: You don't have access to edit Cases. - Dynamics 365 General Forum Community Forum

    Hope this helps!

    Regards,

    Venkatesh N

  • Angelus Spy Profile Picture
    114 on at

    Hi Venkatesh,

    thanks for your response but my case is differ from this i don't want to add customize permission because it will be applied to my all users and it will remove read only access from assets, Resource and other forms too.

    Please suggest other solution if you have.

    Thanks & Regards

    Angelus Spy

  • Suggested answer
    Venkatesh Nadar Profile Picture
    on at

    Hi,

    It is not customized permission, when Some out-of-the-box and custom entities are appearing as read-only in the Sales Hub app (Unified Interface) then we need to uncheck it.

    For more details, check the below article-

    docs.microsoft.com/.../ts-unified-interface

    Regards,

    Venkatesh N

  • Angelus Spy Profile Picture
    114 on at

    Hi Venkatesh,

    Thanks for your guidance.

    Thanks & Regards

    Angelus Spy

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