Hi,
We recently deployed Dynamics 365 Customer Service 2024 release wave 2 to our dev environment to work out any bugs/issues before they went live in production.
Upon speaking to management, they wanted to either remove or change the icons associated with the column in this view.
I came upon this article and presumed that there was a Javascript web resource uploaded by the d365 development team but could not find it amongst the various other web resources flooding the system.
Is anyone able to provide insight to this issue or point me in the direction of the web resource
Thank you in advance for any assistance in this matter.
Kind regards.