web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Reverse Payment made to Vendor in error

(2) ShareShare
ReportReport
Posted on by 34
Somehow a vendor was set up as having an ACH bank account (which it did not) and BC automatically noted the payment on these invoices when the invoices were posted.  However, they have not been paid and are not due for a couple of months.  I have unapplied the payment and it shows the Posted Invoice as unpaid - but I cannot reverse the payment as /You can only reverse entries that were posted from a journal./
How can I get these payments removed or reversed?  It is messing up the vendor aging as well as our bank account.
 
I have the same question (0)
  • Suggested answer
    Judy Profile Picture
    Microsoft Employee on at
    HI, if a vendor payment has been applied in error and needs to be reversed, you can try to unapply entries in order to make the correction.

    Select the relevant ledger entry, typically this will be the payment and then choose Process, then Unapply Entries.

    Fd4-8rQ4N_NpGLYg_n-elgDEtsHzDuD86.png

    Hope it helps.
    Best Regards,
    Judy

  • Verified answer
    Valentin Castravet Profile Picture
    31,396 Super User 2025 Season 2 on at
    You can manually create a journal entry that credits your bank account and debits the vendor. If the original payment entry had document type as payment, then this manual journal entry should have the document type as refund. You can then apply these two entries to each other in the vendor subledger. 
     
    In your bank reconciliation you can pull these two entries in the bank statement lines pane to reconcile them to eachother. 
     
     
    Valentin Castravet
    Zander ERP Services

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 3,010

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 1,270 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,085 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans