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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Trace logs Outlook to CRM

Customer experience | Sales, Customer Insights,...

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Trace logs Outlook to CRM

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Posted on by GraciaSantos

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Hi,

Can someone help in checking the trace logs from Outlook plugin to CRM? My objective is to check for the status of synchronization of an appointment I created in Outlook.

I have enabled the tracing to Verbose category. It's just that I don't know what to check in the trace logs. Are there any keywords that I have to look for?

Thanks,

Gracia

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Brandon Sambat Microsoft Employee on at

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Hi Gracia, Thank you for using the Dynamics Communities. Here is link for troubleshooting Server Side Sync - docs.microsoft.com/.../troubleshooting-monitoring-server-side-synchronization. This should have some good information in regards to what keywords to search.

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