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Service update on cloud hosted environment failing

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Posted on by 388

hi, im upgrading my cloud environment to version 57, but it keeps failing on step 68-69.

anyone can provide the solution for my issue?

  • Dodi Profile Picture
    Dodi 69 on at
    Service update on cloud hosted environment failing
     
    I have the same case, error at step 68 DVT script for service model: AOSService on machine.
    I've tried start and stop after clicking resume in LCS but it doesn't work.
    is there any input for me?
     
    I also made a post at the link below. I hope you can give me advice
  • Hdesp Profile Picture
    Hdesp 38 on at
    RE: Service update on cloud hosted environment failing

    Not the answer you are looking for but I would say just mark the step as finished and move on.

    Assuming you are trying to upgrade all boxes : What I usuallly do is deploy dev box to target build. Apply customized code, customized ISV packages, check-in , generate build. If there are code compile issues then fix the compile errors. Once a build is generated, upgrade Tier II and then apply customized build. Delete your earlier Dev box and redeploy

  • D365FO DEV Profile Picture
    D365FO DEV 388 on at
    RE: Service update on cloud hosted environment failing

    is it possible u tell me 'technically' why step 68-69 are giving errors?

  • Verified answer
    vinaytak Profile Picture
    vinaytak 371 on at
    RE: Service update on cloud hosted environment failing

    Get the error log and confirm the error you're receiving. Resume the LCS update  if the URL is functional, which will also restart the VM. Afterwards, check if the URL is operational.

    If not, start the VM immediately after executing the LCS update, and begin the VS and service.

  • D365FO DEV Profile Picture
    D365FO DEV 388 on at
    RE: Service update on cloud hosted environment failing

    i checked the services and www is working, also url is working well too

  • vinaytak Profile Picture
    vinaytak 371 on at
    RE: Service update on cloud hosted environment failing

    In case you encounter an error at step 68, just restart and promptly launch the VM. Then, activate the WWW service and verify if the URL is operational.

    When error code 500 appears in the error log at step 68, it signifies that either the service or the URL of the dynamics is not functional.

    If your question was resolved, contribute to the community by marking the answer as verified.

  • D365FO DEV Profile Picture
    D365FO DEV 388 on at
    RE: Service update on cloud hosted environment failing

    only this step left, 

  • D365FO DEV Profile Picture
    D365FO DEV 388 on at
    RE: Service update on cloud hosted environment failing

    the folder is now empty and i resumed to see if its worked, regarding step 68, can u explain more what should i do to fix it, because i didnt get ur point.

  • vinaytak Profile Picture
    vinaytak 371 on at
    RE: Service update on cloud hosted environment failing

    Please check that you have the full access of the folder

  • D365FO DEV Profile Picture
    D365FO DEV 388 on at
    RE: Service update on cloud hosted environment failing

    hi, i tried this step but when i delete the original file and try to save , they dont allow me to do it

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