How to add CI Journeys data

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Posted on by Sophieanne

Hi,

I am struggling to add Customer Insights Journeys data (such as marketing activities; email opens, clicks etc.) to Customer Insights Data. I have already made the connection between both applications, but I'm not sure what to do with it and how to pull the rest of the marketing data into CI Data. I have already tried creating marketing activities on contacts, but I'm a bit lost on which fields to include.. The Learn documentation is very limited on this subject, is there someone who can help me to get started?

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MV-09101317-0 4 on at

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How to add CI Journeys data

You can integrate data from Fabric to access various marketing activities. To do this, utilize Power Query along with the SQL database connection established through the link provided by the SQL Analytics endpoint.

Customer Insights - Journeys integration with Microsoft Fabric overview - Dynamics 365 Customer Insights | Microsoft Learn