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We have several custom fields with field security enabled on the Lead entity - the fields are read/update/write for CRM Admin and closed for Sales Reps. These fields are mapped and when a lead gets qualified (custom BPF), field values copy to the account and the opportunity. Yesterday I encountered a problem that I cannot qualify leads because I don't have update rights for one of these fields (I am CRM Admin and have full access). When I looked into the field security profiles I discovered that this field, along with 3 other fields, aren't there. What puzzles me is that our Stage environment doesn't have this problem
I found a few discussions related to this problem. One of them suggested to disable and then enable business rules - we don't have business rules for these fields. Other discussions suggest I report the case to Microsoft, as this is a common problem in V9. In full disclosure, back in November during the upgrade to V9 in Stage we encountered that problem with defaultpricelevelid field. While we were sorting out other issues, this issue went away. We didn't experience it when we upgraded to V9 in Production until now.
Any suggestions or solution ideas are much appreciated.
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