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Microsoft Dynamics AX (Archived)

Cancelled a invoice

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Posted on by 15

Please help me. I am new in ax 2009.

I have in Accounts Payable after entering the invoice clicked posted instead of broadcast far invoice to my colleague . A mistake from me . This means that the invoice is in the approval draft. I delete approval journal and cancel the invoice to reload the invoice and start over. The problem is just that I am not in Accounts Payable can see that the invoice is canceled as both a debit and credit entries in accounts payable module of the customer. I can see in all states view it is canceled. Where is the invoice now when it is not canceled in Accounts Payable module on the client. What do I do to get a customer entry in the accounts payable module of the creditor goes to zero? and can start over with load invoice I hope you understand my English is not the best

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  • Community Member Profile Picture
    on at

    Hi Karina,

    Have you already fixed your problem ? If not, I suggest you to better describe the process

    and join the word document to your question (insert screen-shot).

    Do you have a difference between the GL & AP modules ?

    Best regards

    Catherine

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Karina,

    If you record an invoice by mistake in an invoice register journal you can open an invoice approval journal, select the wrong invoice recorded, select cancel and then post the Journal to correct your wrong entry.

    Yet, you write that you upload an invoice, which sounds like a system modification to me. I am not sure how you upload your invoice and what other processes this upload triggers. For that reason, I strongly recommend that you get into contact with your AX-Consultant or the company that implemented the invoice upload functionality in your system to get things corrected in the way required by your company's AX system.

    All the best,

    Ludwig

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