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Online user shows users active quantity different to listed users

Posted on by 1,980

Hi all,

I have a question regarding online users. 

pastedimage1596006610450v1.png

As it is shown above, active users quantity is different with currently active user. Do you know why?

Another question is, can we manage worker session type to run in a specific server only? Currently it always match with user who log to AOS server. I don't know whether it is possible or not for worker run on different AOS?

Thank you.

Jefry

  • Gao Lu Wang Profile Picture
    Gao Lu Wang 180 on at
    RE: Online user shows users active quantity different to listed users

    Hi Jefry,

    Can you refresh the form again to see the number of active users? Maybe it is not refreshed after users log off.

    If there are multiple AOS servers,the client will use the first available(except if all the AOS servers are down).we only can define how the user connects to it by cluster. (System administration > Setup > System > Cluster configuration)

    BTW we can distribute the user load in  AX across multiple instances of AOS  by creating a load balancing cluster.

  • Suggested answer
    Jefry Then Profile Picture
    Jefry Then 1,980 on at
    RE: Online user shows users active quantity different to listed users

    Already found the answer. Users are count based on named, not by type. Other session type worker caused from our batch job user.

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