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ReportTrying to create a new work order in Resco Inceptions Mobile App and getting an error: Unidentified (until synchronization with server).
Please suggest.
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Trying to create a new work order in Resco Inceptions Mobile App and getting an error: Unidentified (until synchronization with server).
Please suggest.
I hope we'll have to wait for the release then.
Thank you much Thomas for your time and suggestion.
I think its because you are using resco inspections application which is not officially Microsoft and probably doesnt follow to auto numbering process when you go and sync. I believe that this works in the Field Service App.
I know that there is going to be an update to the field service app very soon for the October release which integrates resco inspections to the Field Service app.
Thanks for replying,
I have verified that the customer is online while creating the work order.
Also, I have tried to Sync and also have restarted the app with still the same issue.
Any suggestion would be helpful.
Hi Santosh,
This is by design. As you are creating a work order offline on the tablet. It hasent been assigned a number yet. You will have to sync the Work Order so it reaches the CRM Server then the Work Order Number will get populated after that.
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