Excel online import does not work

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Posted on by Community Member

Hi,

I have been trying to import revenue data into dynamics 365 crm online sales using the excel online tool but this has not been working. I am trying to bulk change the values which are a simple data field and then upload them back into dynamics 365 in the revenue forecasting tool. It has randomly worked from time to time but has not been working for a while now. All it does is register 0 changes being made. Is there a way to fix this as I require this for bulk updating revenue forecasting over a span of 3 years.

Thank you

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Stine 5 on at

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RE: Excel online import does not work

We're seeing this behavior sporadically as well.

It seems completely random which imports are processed correctly.
CaptJoe 140 on at

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RE: Excel online import does not work

Any update? We're seeing this behavior sporadically as well
necsa 3,455 on at

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RE: Excel online import does not work

Hi

Use the following tool

appsource.microsoft.com/.../WA104380330
LuHao 40,886 on at

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RE: Excel online import does not work

Hi Manoj,

"Currently there are multiple issues in Excel online integration which require a design change.

The scope is much bigger than a normal bug fix, we are working with PMs to prioritize this item."

This issue has not been solved, and its fix date has not yet been determined.
Manoj Koramoni 5 on at

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RE: Excel online import does not work

Hi Lu Hao,

Any updates on this ? Is this bug resolved or any time-frame on resolution?

Thank You,

Manoj
LuHao 40,886 on at

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RE: Excel online import does not work

Hi alemzouri,

Microsoft has confirmed this to be a bug. We will fix it in the future.

The exact time has not yet been determined.

Best Regards,

Lu Hao
LuHao 40,886 on at

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RE: Excel online import does not work

Hi alemzouri,

I have raised a Microsoft support ticket for you.

Please check your private message and reply to me.

Hope this helps.

Best Regards,

Lu Hao
Community Member on at

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RE: Excel online import does not work

Hi Lu Hao

That is correct, its status goes through the submitted ect to completed and total processed 0.
LuHao 40,886 on at

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RE: Excel online import does not work

Hi alemzouri,

Go to Settings > Data Management > Imports, we can see the status of the Excel online import files.

Is its Status Reason field value Submitted? Is its Total Processed field value 0?

Hope this helps.

Best Regards,

Lu Hao
Community Member on at

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RE: Excel online import does not work

Hi running version 9.1.0.3040 online and region is Oceanic