web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Hide OneNote Activity type from Timeline in Dynamics 365

(0) ShareShare
ReportReport
Posted on by 71

Hi 

I have to only display Phone, email, and Notes Activity types in the Timeline for Account Entity. I was able to display the Phone, email, and Notes Activity types by selecting the types from the "Activities tab properties" (refer to image 2). However, the timeline shows "OneNote" as part of the TimeLine (refer to image 1). OneNote is not listed as part of the Activity Types (refer to image 2). How I can hide the "OneNote" from the Timeline?  thank you, Siva

image 1

pastedimage1663166376501v1.png

image 2

pastedimage1663166447047v2.png

I have the same question (0)
  • SivaR Profile Picture
    71 on at

    I resolved this by removing the OneNote Configuration for the Account entity.

    To remove OneNote configuration to an Entity: go to Settings - Document management -  OneNote Configuration

  • Community Member Profile Picture
    on at

    Glad you got your problem solved! :)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
11manish Profile Picture

11manish 35

#1
Jimmy Passeti Profile Picture

Jimmy Passeti 35 Most Valuable Professional

#3
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 32

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans