I am trying to set up the trial version of the dynamics field service. I added users in the 365 admin added roles and assigned a field service application. When I go to the dynamics manage role, I add to the field service resource role. then I get this error on every account created.
Help
The user ID associated with the current record is not valid. If you contact support, please provide the technical details.
Hi clemtech,
You indicated that you added users, added roles and assigned a field service application. In the admin center did you also apply a Dynamics 365 CE trial license as well? Users>Active Users > Manage Product licenses
You were not able to assign any other security roles as well without receiving this error, correct? I was able to reproduce your error, but it was only on a user that a license had not been applied to.
Let me know if this helps!
TD
I did find a solution. The error was because the user was not active. I found that under the settings wheel in the upper right corner of Dynamics 365 there was an advanced icon that would send me to the security. there i was able to go to users and right-click on the user and enable the user. This process is not in the documentation.
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