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Microsoft Dynamics CRM (Archived)

How to undo the changes made by a workflow

Posted on by 777

A workflow was run that updates a date field to  the current date (execution time). The workflow was run on a bunch of records it shouldn't have been run on. Is there a way to revert certain fields back to the data they contained before the workflow was run? 

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  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: How to undo the changes made by a workflow

    Hi,

    There is no straight forward way .You can get old value from  audit history and update those records.

    Another option would be restore from backup instance, please note there is a risk data will restored when the backup has taken and  its not  just before workflow executes.

    docs.microsoft.com/.../backup-restore-instances

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