Import Lead Error

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Posted on by krishna

Hi,

We are facing an issue while importing lead. PFB error details

Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: Only one file allowed for update modeDetail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>3b362720-561a-4c78-a1b0-62bdff35db33</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink>http%3a%2f%2fgo.microsoft.com%2ffwlink%2f%3fLinkID%3d398563%26lcid%3d1033%26error%3dMicrosoft.Crm.CrmException%26client%3dplatform%26sv%3d9.0.42.994%26de%3dLive%26opsys%3dMicrosoft+Windows+NT+10.0.14393.0%26errorCode%3d-2147220970</HelpLink>
<Message>Only one file allowed for update mode</Message>
<Timestamp>2019-10-16T06:29:13.1934082Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Regards,

Krishna

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ajyendra 1,738 on at

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Hi,

there is number of things that create that error

Check this forum and Do you have to check What RyanWaston Do if you have that scenario in your side

community.dynamics.com/.../crm-2016-import-lead-error

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Joana Pinto 740 on at

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Hi,

How are you importing the lead? By excel? And if so, what fields are you using for the import?

You must give us some more details please.

Regards,

Joana

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krishna 30 on at

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Hi Joana,

We are importing leads through excel. we are facing this issue only in Prod(CRM) instance. we tried to import same in other region(crm5) and it was working fine.

Regards,

Krishna Chaitanya

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Joana Pinto 740 on at

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Can you say which columns you are using on you excel file? Do you have "Modified On" on your excel?

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krishna 30 on at

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Hi Joana,

we are not having Modified on Column, but we have "Date Lead genarated on"

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Joana Pinto 740 on at

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Hi,

Is that an out of the box field or a customized field?

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krishna 30 on at

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it is a customized field.

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ajyendra 1,738 on at

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Hi Krishna ,

Just for Cross Check Download Template File of lead from below path mentioned in screenshot and Check both have same column name or not (Prod(CRM) instance and other region(crm5)).

You told us that it will work there. So Just Cross Check these Scenario both have same column Name? NOTE:- Make sure even single letter is not skip when you check

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