Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Field Service forum / Resource not found for...
Field Service forum

Resource not found for the segment 'msdyn_FpsAction'.error

(0) ShareShare
ReportReport
Posted on by PragmaticDevs 239

I am getting this error on loading Schedule board, I know the root cause that the Action is in draft state but when I go to that Action and try to activate it, its not allowing me to do so because of permission issues.

I have sys admin and FS admin role in the instance, not sure what's wrong here.

This is the error log:

Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Crm.CrmException: Principal user (Id=04b0f3fb-dbdd-e811-a981-000d3a18c047, type=8, roleCount=1, privilegeCount=5, accessMode=0, is missing prvCreateWorkflow privilege (Id=356f7a5a-5f9b-4a55-8398-b5732f6a08e5

Categories:
Scheduling (URS)
  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Resource not found for the segment 'msdyn_FpsAction'.error

    The user that owns the workflow should have the system admin role in dyanmics 365

  • Verified answer
    Shayan Soheili Profile Picture
    Shayan Soheili 940 on at
    RE: Resource not found for the segment 'msdyn_FpsAction'.error

    These are the roles that you can manage in office 365 (i.e. Global Admin)

    docs.microsoft.com/.../about-admin-roles;view=o365-worldwide

    Other permissions/privileges/roles for records, entities, dashbaords, processes etc. should be managed inside the Dynamics.  

    Regards,

    Shayan

  • PragmaticDevs Profile Picture
    PragmaticDevs 239 on at
    RE: Resource not found for the segment 'msdyn_FpsAction'.error

    Hi Shayan,

    Action is activated now by assigning it to myself first but my question is isnt being a Sys admin in CRM enough to activate any process or any permission / role has to be given at office 365 level also?

  • Shayan Soheili Profile Picture
    Shayan Soheili 940 on at
    RE: Resource not found for the segment 'msdyn_FpsAction'.error

    Hello,

    First be sure that the action "msdyn_FpsAction" is activated. It seems the user doesn't have privilege on an item. try to associate to yourself, the privilege "Execute Workflow Job" under "customization" tab and try to re-open schedule board. Actually the log says the Id of the item that you don't have privilege on it. You may try to find that item by searching the id.

    Regards,

    Shayan

  • Verified answer
    PragmaticDevs Profile Picture
    PragmaticDevs 239 on at
    RE: Resource not found for the segment 'msdyn_FpsAction'.error

    I actually did that and was able to activate the Action and load the Schedule board, the owner is actually the global admin who provisioned the instance for us , installed Fs and manages Users. Is there any permission he has to grant me to be able to do this without assigning the action to me? Also I see a lot more processes in draft state, is this usual when we install FS solution?

  • Verified answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Resource not found for the segment 'msdyn_FpsAction'.error

    Who is the owner of that action? Try changing to yourself and activate again?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 294,336 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 233,025 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans