Customer experience | Sales, Customer Insights,...

System Admin is not able to Create and update the record. Raising the missing prvReadnew_AddTotal privilege

(0) Share

Report

Posted on by Shrikantbhongade

I have System Admin Role in Dynamics System. I am able to do everything for all Entities expect for one Opportunity Related entity. When I click on New Record and I input the data and click on save below error is showing.

Exception Message: Principal user (Id=XXXXXXXX-15fc-ea11-XXXX-001dd801769d, type=8, roleCount=2, privilegeCount=564, accessMode=1(Setup/Stub user with filtered privileges from associated roles. Consider changing user AccessMode to Full (without privilege filtering))), is missing prvReadnew_addtotal privilege (Id=d06d1258-ceec-4964-b6a3-e314a4fdf66f) on OTC=10311 for entity 'new_addtotal'. context.Caller=XXXXXXXX-15fc-ea11-XXXX-001dd801769d

ErrorCode: -2147220960
HexErrorCode: 0x80040220

ErrorDetails:

0: prvReadnew_AddTotal

1: new_AddTotal

ApiExceptionSourceKey: Step/Microsoft.Crm.Extensibility.ImageRetrievalStep

ApiStepKey: 84b9d1cb-3e30-11db-b951-000cf1fe02ff

ApiDepthKey: 1
ApiActivityIdKey: 02fa3375-17ff-4b7d-a169-5306e5d2f9fe

ApiPluginSolutionNameKey: System

ApiStepSolutionNameKey: System

ApiExceptionCategory: ClientError

ApiExceptionMesageName: PrivilegeDenied
ApiException
HttpStatusCode: 403

HelpLink: go.microsoft.com/.../

Activity Id: 45642e3d-f762-457d-9da0-c0357a4f5101

Please advise.

Thank you!

Shrikant

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

Mohamed Sanuj Basheer 540 on at

Like (0)

Report
Copy link

Link copied!
Dear Partner,

An easy way to identify the user and permission or privilege that is missing is:

To Identify the user that is having permission issues: https://<OrgName>.crm.dynamics.com/main.aspx?forceUCI=1&newWindow=true&pagetype=entityrecord&etn=systemuser&id=

On Default Solution Editor https://<OrgName>.crm.dynamics.com/tools/solution/edit.aspx?id={fd140aaf-4df4-11dd-bd17-0019b9312238}

Go to Entity > Looks for entity on Error message using Name or Schema name columns.

To identify the security roles assigned to that user: Go to Settings > Security > Users > select User and click on "Manage Roles"

To identify is the security role have required permissions: Go to Settings > Security > Security Roles >Open Security role assigned to user and looks if user have permission (Create, Read, Write, Delete, Append, Append to, Assign or Share) as shown on error message.

Grant the missing permission to security role ask the user to sign-out and then sign-in again.

Did I answer your question? Please consider to mark my post as a solution to help others.

Regards,

Mohamed Sanuj Basheer

Was this reply helpful? Yes No
Shrikantbhongade 97 on at

Like (0)

Report
Copy link

Link copied!

Hi Mohamed ,

Thank you for your valuable response.

We are facing issue for System Administrator role as well. As we know that System Administrator Role has all access by default.

Thank you!

Was this reply helpful? Yes No
Shrikantbhongade 97 on at

Like (0)

Report
Copy link

Link copied!

Hi Mohamed,

I am not understanding the point number 3. Can you please explain?

Thank you!

Shrikant

Was this reply helpful? Yes No

Join the conversation

Community site session details

System Admin is not able to Create and update the record. Raising the missing prvReadnew_AddTotal privilege

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2025 Community Spotlights

Congratulations to the February Top 10 Community Leaders

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates

Community site session details

System Admin is not able to Create and update the record. Raising the missing prvReadnew_AddTotal privilege

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2025 Community Spotlights

Congratulations to the February Top 10 Community Leaders

Subscribe to this forum!

Select categories

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates