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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Item arrival registration
Microsoft Dynamics AX (Archived)
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Item arrival registration

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Posted on by David Tailor 914

Hi,

After creating a purchase order of qty = 50 and try to register and post partially through Arrival overview and item journal, i found the following:

When doing registration from item arrival for qty = 20, post item arrival and trying to post product receipt for registered quantity, i found that AX give 9 serials only (out of 50)?!!

any idea?

kindly note that version is AX 2012 R3 CU12

Regards

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  • David Tailor Profile Picture
    David Tailor 914 on at

    sorry: AX give 9 serials out of 20

  • Girish V Profile Picture
    Girish V on at

    Hi David,

    I assume that serial numbers are auto generated on Physical update..

    1.Check for the Tracking Number Group Settings, Per qty should be defined as 1

    2. Enable Serial Number control in Tracking Dimension Group to avoid duplication of Serial numbers.

    Regards,

    Girish

  • Pavan YNV Profile Picture
    Pavan YNV 230 on at

    Check "Per Qty." under the serial num group assigned to the item in Manage Inventory fast tab.

  • David Tailor Profile Picture
    David Tailor 914 on at

    Hi Girish,

    product receipt issue arise with the settings you mentioned.

    i think there is a bug in product receipt, it is showing only 9 lines even you select registered quantity and 20 are registered.

  • Verified answer
    Girish V Profile Picture
    Girish V on at

    Hi David,

    Check if the below fixes works for you :)

    Regards,

    Girish

    Posting a Product Receipt from an item arrival journal with batch controlled generates incorrect line quantities

    AX 2012 R3 | Application update

    KB4022370 released 7/11/2017

    Product receipt doesn't post all lines of Item arrival

    AX 2012 R2 | Application update

    KB4035458 released 7/19/2017

    Issue 3850642Product receipt doesn't post all lines of item arrival for serial tracked items

    Hotfix KB4022370 has addressed this issue.

  • Suggested answer
    MWAT Profile Picture
    MWAT 955 on at

    Hi,

    As Girish V wrote in a response there are some KBs for similar issues. You could also - as a workaround - test if posting Product Receipt from the purchase order instead of from item arrival creates a different behavior. There are some differences in functionality (on a very very detailed level) between these two ways of posting Product receipt. Not sure why, but that is the case (at least on CU12).

  • David Tailor Profile Picture
    David Tailor 914 on at

    Thank you Girish,

    the following KB which is included in CU13 is the resolution to this bug:

    KB4022370 released 7/11/2017

  • Jojo Antony Profile Picture
    Jojo Antony 37 on at

    Hi David,

    Can you please update the status after updating the KB

    Iam also facing the same issue.

    Regards

    Jojo

  • David Tailor Profile Picture
    David Tailor 914 on at

    Hi Jojo,

    what do you mean by update the status?

    Regards,

    David

  • Jojo Antony Profile Picture
    Jojo Antony 37 on at

    Hi David 

    Thanks for your reply, i mean that KB update specified solved the bug in the system or not, if yes i also need to update the same. 

    Regards

    Jojo

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