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29Here are the steps to complain against a Navi loan: 1. Contact Navi Customer Service:📞√ 070779+40622, Reach out to Navi's customer service team either by phone, email, or through their website's customer support portal. Explain the issue you are facing with your loan and request to file a formal complaint.portal. Explain the issue you are facing with your loan and request to file a formal complaint.
2. Submit a Written Complaint: Follow up your verbal complaint with a written complaint. This can be done by sending a letter or email to Navi's customer service or complaints department. Clearly state the details of your issue, any relevant documentation, and the resolution you are seeking.
3. Escalate to Navi's Grievance Redressal Officer: If your complaint is not satisfactorily resolved by the customer service team, you can escalate it to Navi's Grievance Redressal Officer. Their contact details should be available on Navi's website or provided to you.
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