web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Need to change date and time format for a word template that is not picking user local.

(0) ShareShare
ReportReport
Posted on by

Hi,

My CRM is taking a user local date time while creating new tickets but when i create tickets from powerapps, the field is picking est and not user local. this is being reflected in the email attachment in est format only. is there a way i can format the date and time which is in a format like '22-09-2021L14:15:00Z' to user local in 22-09-2021 7:45 format.? 

P.s: when i download word template of the ticket it is showing user local i.e., 7:45

I have the same question (0)
  • Esteban Coto Alfaro Profile Picture
    on at

    Hello, I recommend you to convert the date time value of the field into the local date time that you need, here I attach a post that could help: powerusers.microsoft.com/.../282420

    Thanks!

    Community Support Team - Esteban

    If this Post helps, then please consider Accept as solution to help the other members find it more quickly.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 137 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 57

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans