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Customer experience | Sales, Customer Insights,...

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Need to change date and time format for a word template that is not picking user local.

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Posted on by prasannaa555

Hi,

My CRM is taking a user local date time while creating new tickets but when i create tickets from powerapps, the field is picking est and not user local. this is being reflected in the email attachment in est format only. is there a way i can format the date and time which is in a format like '22-09-2021L14:15:00Z' to user local in 22-09-2021 7:45 format.?

P.s: when i download word template of the ticket it is showing user local i.e., 7:45

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Esteban Coto Alfaro Microsoft Employee on at

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Hello, I recommend you to convert the date time value of the field into the local date time that you need, here I attach a post that could help: powerusers.microsoft.com/.../282420

Thanks!

Community Support Team - Esteban

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