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Hello,
A situation occurred at the office where a PO, with landed cost attached, was received in full, batched, enter matched and posted. The problem is only one item on the PO should have been received. With all of that being said, is this reversible? if so, what step are there to take? We are unsure how to do a return on landed cost for us to unreceive our PO.
You can enter a Return with Credit (Transactions > Purchasing > Returns Transaction Entry > Myloweslife) and return the goods and mark the option to "Replace Returned Goods".
Hi,
The options are really going to depend on the status of your data at the time you attempt to do the It's really going to depend on the status of your data at the time you attempt to try to fix this.
You can enter a Return with Credit (Transactions > Purchasing > Returns Transaction Entry) and return the goods and mark the option to "Replace Returned Goods". This will work as long as you haven't sold/consumed the quantities you received by accident. Marking the option to replace returned goods allow you to re-receive the goods at a later date. When I tested this option, the cost value for the unit cost of the good was the unit cost plus the landed cost amount. The distribution was affected by Unrealized PPV for the landed cost amount. FYI - The only issue is that you are not able to "unreceive" the landed cost so when I look at my Received not invoiced report it still shows that I have to invoice the Landed cost Vendor for the shipment. If you think about the process GP thinks you received these goods from say FedEx or some shipping company. You sill have to pay that vendor for bringing the goods to you even if you decide to return the items to the vendor you bought the goods from. So GP thinks you will need to still enter the invoice for that part. You can still go through the motions of posting an invoice to match the Landed cost part to get it off the RNIR and if anything void it in PM.
Then when you are ready to re-receive the items later, you can enter another landed cost on the new receipt.
Now if the items are already consumed/sold, then it's more complicated. You can only return the quantities that are remaining on that layer (marking the option to re-receive items at a later time). You would then have to do an Inventory option for the rest of the return to pull other quantities from another layer to return to the vendor, but those won't update the PO. So in that case you would have to make the PO a change order and add a new line to the PO for the remainder quantities to be added at another time from a new line.
Let me know if you have questions. Thank you for using community forums.
Warmest Regards,
Angela Ebensteiner
Sr. Technical Advisor
Microsoft
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