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Approval Workflow - user group

Posted on by 27
I don't know whre I am doing a mistake, I have a workflow user group of 8 people with the same sequence 1, where only 2 when accepting workflow, the document should release, but now I have status open only at one line, which should be also in the rest? to achieve that everybody in the same time will get a notification about that document is to approve.
 
 
 
 
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  • Verified answer
    Mohana Yadav Profile Picture
    Mohana Yadav 58,859 Super User 2024 Season 2 on at
    Approval Workflow - user group
    Please add the additional response as mentioned in the step 5 of the blog
    Step 5: Add Additional Response
  • Bogumila Profile Picture
    Bogumila 27 on at
    Approval Workflow - user group
    Hi, as below
     
  • Mohana Yadav Profile Picture
    Mohana Yadav 58,859 Super User 2024 Season 2 on at
    Approval Workflow - user group
    Please share the responses of 2nd line..
  • Bogumila Profile Picture
    Bogumila 27 on at
    Approval Workflow - user group

     
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 58,859 Super User 2024 Season 2 on at
    Approval Workflow - user group
    Can you please share the screenshots of Workflow and approval approved line responses?
  • Bogumila Profile Picture
    Bogumila 27 on at
    Approval Workflow - user group
     
    Above link is helpfull but I still have problem that status open has only first person from this group and only this person received a notification, and the rest have status: created and didn't received a notification. If I understand well each position should have open status to be able to accept aproval. 
  • Verified answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,660 Super User 2024 Season 2 on at
    Approval Workflow - user group
    Check this post:
    Mastering Multiple Approvers in D365 Business Central's Approval Workflow for Same Transactions! (d365akash.com)

    You need to adjust the On Condition / Response, to approve the record when You have enough approvals (one or several depending on your needed setup).

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