How do you see the actual Contacts that are "inflow" in a Real Time customer journey if they were not sent an email or sms? And how can you see which contacts went thru each tile? For example, if I have total of 5 inflow - how do I see which 5 Contacts these are? If I have a branch in my customer journey and someone follows the No path, how do I see which Contacts followed the no path?
Hi, the short answer to this is: You can't. Yet.
Real-time marketing is a work in progress, and the only data you get are the ones you see: total number in inflow, total number sent and received. And, you can export 1000 records from the interactions table... 1000 records. that helps when you try to send to 100 000 ;-)
Hi Nya, that link took me to a page that says "This content is archived and is not being updated." Do you have any other information? I am aware of the Analytics Dashboard in Real Time but it does not get me to what Contacts are InFlow and where.
Hi,
Here are all the analytics of real-time customer journey available now:
Dynamics 365 Marketing - Analytics - Dynamics 365 Release Plan | Microsoft Docs
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