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Service | Customer Service, Contact Center, Fie...
Answered

Quote is not Associated with an Agreement

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Posted on by 295

I have a scenario, in which I have a Service Account and attached Price List on the basis of this price list I have generated a Quote. But when I have created an Agreement of this same Service Account but the Quote didn't associate to  the Agreement.

Quotes.PNG

Kindly assist me,

Ashar Mustafa,

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    on at

    Hi Ashar,

    Based on the screenshot, it shows 'Quotes' label in the section, but it's quote line sub-grid actually.

    pastedimage1638772201421v1.png

    There is one 1:N relationship between Agreement and Quote Line:

    pastedimage1638772761861v2.png

    If you want to view the generated Quote in it, you need ensure the generated Quote with related Quote lines, and these Quote lines are related to current agreement.

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