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Customer Service Workspace - Agent Scripts - formatting text.

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Posted on by CU29081523-2

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Hi All - is it possible to format text within a CSW Agent Script? Specifically - within an Agent script step of Type=Text, are e.g. tags supported to format text?

Fyi I don't think that this is possible - but thought to ask around, just to be sure.

Thank you in advance,

Tamim.

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