Hope I am not the first one asking this question.
When a sales person set an Opportunity to Closed Lost, he/she would need to fill out a few fields of the Opportunity Close form.
But when I review all my closed lost opportunities, I would like to see the value of Description to better understand more detail behind each lost case.
On the view, I clicked on Edit column and couldn't find Description from the related entity. Actually, Opportunity Close is not available as an related ..
So is there an easy way to achieve it?
Or, is there a better practice? Kindly advise.
Thanks!