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Customer experience | Sales, Customer Insights,...
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If Microsoft have the possitbility to give a GUID - as one ID that shows both Date of birth and Business unit in the same URL

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Hi , 

I need to know if Microsoft have the possitbility to give a GUID - as one ID that shows both Date of birth and Business unit in the same URL 

I also wonder if you can help me with this following questions:

1. Can Dynamics create ID per customer(date of birth/personnumber) + business unit /bank relationship 

2. Can Dynamics post id to Java - ms

3. Can Dynamics use ID in URL?

Best regards,

Diana Olsson 

CRM Consultant 

  • Verified answer
    Marco.P Profile Picture
    Marco.P 2,405 on at
    RE: If Microsoft have the possitbility to give a GUID - as one ID that shows both Date of birth and Business unit in the same URL

    Hi Diana,

    yes it possible, you have to choose the fields (example:  dateofbirth+bakrelationship) as an alternate key!

    www.inogic.com/.../

  • RE: If Microsoft have the possitbility to give a GUID - as one ID that shows both Date of birth and Business unit in the same URL

    Hi again,

    I am not sure if I understand your answer :)

    My question is it possible to use a GUID / ID to lookup a customer + business unit through an API ? :)

    pastedimage1584370012648v1.png

    Best regards,

    Diana

  • Marco.P Profile Picture
    Marco.P 2,405 on at
    RE: If Microsoft have the possitbility to give a GUID - as one ID that shows both Date of birth and Business unit in the same URL

    Hi @Diana,

    the CRM's GUID has it's own format:

    https://www.powerobjects.com/blog/2018/08/30/guids-dynamics-365/

    GUID is used as record reference for the URL. URL structure:

    *https://company.crm4.dynamics.com/main.aspx?appid=21a3baf2-98f5-e811-a966-000d3a3a81d3&pagetype=entityrecord&etn=account&id=a819201d-5a1d-e911-a971-000d3a3a829c*

    In the above example if you paste the URL in your browser it will open an account record  in your Unified Interface App.

    Hope it helps.


    If you found the answer helpful for you or other readers, please mark as Verified.

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