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Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Prod for return orders posting

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Posted on by 15
  1. I'm getting an error in prod for return orders on Ax is that posting results for journal batch number  and payment schedule 08x has not allocated
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  • André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    Hi Kiran,

    Can you provide some more information? What are the steps to be able to reproduce the error? WIth "prod", I do assume you mean the prodcution environment?

  • Kiran pillollu Profile Picture
    15 on at

    Hi Andre,

    Yes it is production environment.

  • Kiran pillollu Profile Picture
    15 on at

    Hi Andre,

    In payment transaction for card  installments -1 it is posted successfully. But for card installments - 8. It was not posted successfully getting an error like payment schedule 08x has not allocated so the  update is cancelled. How to solve this?

  • André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    Hi Kiran,

    Can you share the steps how you create the return order and post them? If you talk about card installments, what exactly is this? Are you having a process which includes credit cards or payment provider connections? Can you share some screenshots, at least one with the literal error message?

  • Kiran pillollu Profile Picture
    15 on at

    Hi Andre,

    Hope you are doing good. Actually I didn't create a return order while creating the return order they got an error and they shared with me to solve. For return order the card installments is 1 is succeeding but for 8 installments it was showing an error like payment schedule 08x has not allocated. How to set up the card installments to avoid an issue?

  • André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    Hi Kiran,

    Unfortunately, I'm not able to understand what exactly is ongoing here. I have to repeat my question to provide the navigation steps and please share some screenshots.

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