Number sequence error

(0) Share

Report

Posted on by Community Member

Hi All

When our AP are entering manual vendor invoice journals they are getting the following number sequence error:

Number sequence MGGL-GL-VI does not allow change to a lower number.

So the line generates a voucher number, but when they post it, it gives the error, changes the number to one higher and then allows posting. If they first save the journal, it adjusts and posts.
I had a look and am not sure how to fix. I changed the number sequence in UAT from manual to continuous and did a clean up, and AP had no issues posting journals, but as soon as I changed it back to manual they had the same issue. Not sure if changing to continuous is recommended - just need some advice here. Assume I could also allow a lower number, but again not sure if this is recommended.

Thanks!

I have the same question (0)

All responses (9)

Answers (1)

Suggested answer

Ramit Paul 22,797 Most Valuable Professional on at

Like (0)

Report

I noticed this in latest version 10.0.18, probably a bug.

My advice is to make it continuous abd proceed, else you may ignore this warning because this doesn't stop to post.

Was this reply helpful? Yes No
Suggested answer

saurabh bharti 15,039 Moderator on at

Like (0)

Report

Defiantly keeping number sequence automate from system is recommended but if you still wants to keep it manual please make sure length is same as the format.

Was this reply helpful? Yes No
Suggested answer

Michal Krejza on at

Like (0)

Report

Hi MetroRW,

And if you have a consistent repro, please escalate to Microsoft Support.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

We are on version 10.0.17 and noticed this error.

I believe it is not recommended to change to continuous due to performance issues, but I'll see what others have to say.

Thanks for your advice! :)

Was this reply helpful? Yes No
André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

Like (0)

Report

Hi Rowan,

Can you provide the literal error message you get? You haven't mentioned that in your question.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Andre

Error message follows:

Thanks!

Was this reply helpful? Yes No
Verified answer

Michal Krejza on at

Like (0)

Report

Hi Rowan,

The same issue has been reported to our support and product team is working on a fix:

FinOps:576252 - Warning "number sequence does not allow change to a lower number." appears when user tries to save an invoice journal with saved view feature enabled

And Invoice journal is not the only journal impacted.

FinOps:563068 - [Saved Views] - Number sequence GenJrn_01 does not allow change to a lower number

Please follow up on those LCS items to get a solution from product team.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Michal

Thanks for your comments, I will advise our finance team accordingly.

Cheers, Rowan

Was this reply helpful? Yes No
petya 40 on at

Like (0)

Report

Have you noticed if this happens to all roles? As we noticed it happens with some users, but not with others. Any info how is it related to roles?

Was this reply helpful? Yes No