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Small and medium business | Business Central, N...
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LS RETAIL does not run with the POS

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Posted on by 5
Greetings.

I have a problem with my NAV in a POS, when we turned on the machine it did not want to re-upload the 
LS RETAIL and it gives me the following error:

Server instance: DynamicsNAV80 User: Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavCSideRecordNotFoundException
Remappable: True ErrorCode: 85132272 ErrorNumber: 1008 ModuleNumber: 19 SuppressMessage: False SuppressExceptionCreatedEvent: False
FatalityScope: None Message: The Retail Image does not exist. Identification fields and values: Code='EXAMPLE2'
StackTrace: at Microsoft.Dynamics.Nav.Runtime.RecordImplementation.FindRecordWithoutCheckingValues(DataError errorLevel, NavValue[]
primaryKeyValues, FiltersAndMarks filtersAndMarks, Boolean useRecord, Boolean cacheOnly, Boolean calcAutoCalcFields) at
Microsoft.Dynamics.Nav.Runtime.RecordImplementation.GetRecord(DataError errorLevel, NavRecordId recordId, Boolean copyRecord,
Boolean useFilters, Boolean calcAutoCalcFields) at Microsoft.Dynamics.Nav.Runtime.NavRecord.Get(DataError errorLevel,
NavRecordId recordId, Boolean copyRecord, Boolean useFilters, Boolean calcAutoCalcFields) at
Microsoft.Dynamics.Nav.Runtime.NavRecordRef.ALGet(DataError errorLevel, NavRecordId recordId) at
Microsoft.Dynamics.Nav.BusinessApplication.Codeunit99009510.GetPosImage_Scope.OnRun() at Filter.InvokeWithFilter(NavMethodScope ) at
Microsoft.Dynamics.Nav.BusinessApplication.Codeunit99009510.GetPosImage(NavText recordID, Int32 fieldNo, ByRef`1 imageBase64String) ---
End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.Dynamics.Nav.Service.WebServices.ServiceBroker.Invoke(Boolean isSoapMessage,
Uri url, XmlReader input, TextWriter output, NavUserAuthentication navUserAuth)
at Microsoft.Dynamics.Nav.Service.WebServices.NavWebService.<>c__DisplayClass5.<>c__DisplayClass7.<ProcessMessage>b__3()
at Microsoft.Dynamics.Nav.Service.WebServices.Disposer.Scope(Code code) at
Microsoft.Dynamics.Nav.Service.WebServices.WCFUtil.GetPopulatedMemoryStream(StreamFillingCallback callback)
at Microsoft.Dynamics.Nav.Service.WebServices.NavWebService.ProcessMessage(Message message) at SyncInvokeProcessMessag The only way LS RETAIL runs is as an administrator. How can I solve that?
I have the same question (0)
  • Suggested answer
    Nitin Verma Profile Picture
    21,708 Moderator on at

    Hi,

    I saw your error message, are you able to identify this line in navision.

    None Message: The Retail Image does not exist. Identification fields and values: Code='EXAMPLE2'

  • Dynamics NAV 2015 Profile Picture
    5 on at

    Hello,

    No, I haven't been able to identify her.

    I have several days trying to find the problem but I still have not found it.

    Thanks for answering

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,111 Moderator on at

    You should probably contact your LS-Retail partner for support on this issue.

  • Suggested answer
    YUN ZHU Profile Picture
    95,597 Super User 2025 Season 2 on at

    Hi, I don't really know the source code of the backend, can you check some Retail Image of this Example2? Seems to be a data problem.
    And I think you can connect to a demo database and try again.

    Server instance: DynamicsNAV80 User: Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavCSideRecordNotFoundException 
    Remappable: True ErrorCode: 85132272 ErrorNumber: 1008 ModuleNumber: 19 SuppressMessage: False SuppressExceptionCreatedEvent: False
    FatalityScope: None Message: The Retail Image does not exist. Identification fields and values: Code='EXAMPLE2'

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