Exporting Delivery details from a customer journey in advanced find

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Posted on by Jake_Loeb

I have had multiple emails blocked within various customer journeys. They show up under delivery details, Blocked, suppression list.
in the window on the right hand side, I see the contact name, bounce category and email bounce reason & i can export the list within a given journey.

What I want to do is create an advanced find report that will show every contact, bounce category and email bounced reason, so that we can trouble shoot each one.

I can create a segment to identify the contacts. But I have not found the corresponding fields in advanced find, that will give me the bounce category and email bounce reason.

Any suggestions would be appreciated.

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Community Member Microsoft Employee on at

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RE: Exporting Delivery details from a customer journey in advanced find

Hi Jake_Loeb,

Those insights data are stored in the marketing-insights service and you can't get them through advanced find report.

You could get them by Power BI, please refer to the doc:

Prepare for analytic reporting with Power BI (Dynamics 365 Marketing) | Microsoft Learn