I have had multiple emails blocked within various customer journeys. They show up under delivery details, Blocked, suppression list.
in the window on the right hand side, I see the contact name, bounce category and email bounce reason & i can export the list within a given journey.
What I want to do is create an advanced find report that will show every contact, bounce category and email bounced reason, so that we can trouble shoot each one.
I can create a segment to identify the contacts. But I have not found the corresponding fields in advanced find, that will give me the bounce category and email bounce reason.
Any suggestions would be appreciated.
Hi Jake_Loeb,
Those insights data are stored in the marketing-insights service and you can't get them through advanced find report.
You could get them by Power BI, please refer to the doc:
Prepare for analytic reporting with Power BI (Dynamics 365 Marketing) | Microsoft Learn
André Arnaud de Cal...
292,031
Super User 2025 Season 1
Martin Dráb
230,868
Most Valuable Professional
nmaenpaa
101,156