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Hi
In readiness for future AXR2 implementations, where can i find a list of released Dynamics AX2012 R2 hot fixes? There is a hotfix release page for AX2012 and AX2009 but not for AXR2.
Many Thanks,
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Apart from LCS (https://lcs.dynamics.com/) you can use another approach for AX2012R2 and higher - download a latest CU and run installation in the Advanced mode. This will allow you to search and apply individual application hotfixes. Details are described at this page - blogs.msdn.com/.../cu7-advanced-installation.aspx
Just in case someone is looking for the link to Cumulative Update 1 for Microsoft Dynamics AX 2012 R2.
AX2012 R2 Hot Fixes link is out of date, it doesn't even state that R2 CU1 is released.
Although many partners get installation and deployment of hot fixes wrong, the reason is that to do this properly does require procedure; include a code upgrade if the affected elements are updated in the update.
This is vastly reduced not the element ids are shredded to a fine level, but code conflicts do still occur.
The other reason is that for most customers, they buy and implement the solution through a partner. This partner typically assumes responsibility for their solution, and will therefore want a stake in the changes made to it. Especially when they have to pick up the pieces should it go wrong.
I suspect revenue protection is involved, but plays a minor role - this is often loss making for partners.
I also suspect that Microsoft won't want all the bugs in their software offerings to be public knowledge ;)
This goes both ways, as I have seen partners being morally beaten into fixing bugs in Microsoft's software for free - as the customer sees that they paid the partner for the software, and expect it to work; and quickly.
I would suggest that you should work with your partner, and develop and maintain clear implementation and deployment procedures; it isn't that hard, and Microsoft have published reasonable guides on how this should be done. You may spend 100s of thousands on High Availability, only to have the system down for a day due to clicking next a couple of times.
The lifecycle services that are in beta currently and will be released in early summer of this year, will allow a customer to search the knowledge base and will even show bugs that are OPEN. You can search by topic, but even by class or table name. If the bug is not resolved, you can sign up for alerts on it.
So trust me, this is about to become a whole lot better :-)
Tommy,
Good stuff as per usual. Thanks for the link! BTW, DMIEF is quite the tool! Another topic for another forum!! :)
Francisco, muito obrigado pelo este hyperlink!
HI Tommy,
It's disappointing but I think you are right. Just another way to funnel money to a middleman that doesn't want to get cut out of the pie. I'm not saying that partners aren't necessary all the time. There are times when they can be very useful.
It's just kind of like a car manufacturer saying that you have to get all your servicing done at the dealership. Or a phone OS provider saying that you have to get your patches through your carrier.
I hope MS will change their mind and let us at least view the hotfixes. I'll have to bug someone when I'm at the next developer conference.
Hi Daniel
First of all, I am confident the limitations are not personal, just business (as usual). ;-)
Surely there will be skilled AX developers who are not eligible to access the Partner portal, but would be fully capable of handling the installation of a HotFix.
I believe the whole concept of having a Partner restricted distribution of HotFixes is just as much business as QA. That is just how it works.
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