Dear
I defaulted Method of Payment 1 on my customer A and that was working fine;
Then i changed the method of payment to method of payment 2 on this customer A,
BUT now when i create a sales order it is defaulting method of payment 1 on my sales order ;; even if i put method of payment 2 manually and save ;; it goes back to method of payment 1
is this a bug ?
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Can you execute below query on your SQL Server Database
Select ACCOUNTNUM AS 'Customer Account Number', PaymMode as 'Method of payment' from CUSTTABLE where CUSTTABLe.ACCOUNTNUM = 'YourCustomerAccountId'
Replace YourCustomerAccountId with Customer Account Number, in above statement.
The problem was resolved only after I restart data usage
i deleted all the AUC files and restarted the AOS but the problem still persists. any other suggestions ?
Hello Patrick, Is it possible that you Setup the first method of payment somewhere else e.g. at the retail channel Level, etc. that overwrites the Setup at the customer? Ludwig
Hi Patrick It could be due to the table data in the cache. Could you try refreshing the cache under tools and re-try this process.
may be some cache issue; restarting AOS and deleting temp auc files may fix it. I don't see any logical reason for such behavior.
what is your application version
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