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Customer experience | Sales, Customer Insights,...
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Entity incidentresolution : Quick create is not supported for non-refreshed Entity

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Posted on by 60

Hi,

We have encountered the exception "Entity incidentresolution : Quick create is not supported for non-refreshed Entity" when upgrading CRM V8.2 to CRM V9.1 On Prem. Any suggestion to resolve the issue would be really appreciated.

  • Valeriy Z Profile Picture
    Valeriy Z 15 on at
    RE: Entity incidentresolution : Quick create is not supported for non-refreshed Entity

    Great news! Any details? Did they get access to the SQL DB and made some changes there?

    Could you please share the ticket details like its Id I can refer to if I open a similar support ticket?

  • CRMQueries Profile Picture
    CRMQueries 60 on at
    RE: Entity incidentresolution : Quick create is not supported for non-refreshed Entity

    The issue was resolved after opening a ticket with Microsoft.

  • Val Za Profile Picture
    Val Za 15 on at
    RE: Entity incidentresolution : Quick create is not supported for non-refreshed Entity

    We have the same error when trying to upgrade the 8.2 on-prem to the latest 9.1 on-prem. Did you find the solution?

  • RE: Entity incidentresolution : Quick create is not supported for non-refreshed Entity

    THis is stating that the entity "Incidentresolution" is still using classic design so Quick create will not work.  

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