Hi Experts ,
i am using Ax2012 R3, and i want to execute Pay customer account scenario , i selected customer and the item and client pay customer account .
when click payment account it is showing this Error .
in event log , following are the Error showing :
Microsoft.Dynamics.Retail.Pos.Customer.Customer: System.NullReferenceException: Object reference not set to an instance of an object.
at LSRetailPosis.TransactionServices.InvokeMethod(String methodName, Object[] parameters)
at LSRetailPosis.TransactionServices.Invoke(String methodName, Object[] parameters)
at Microsoft.Dynamics.Retail.Pos.Customer.Customer.GetCustomerBalances(String customerId, String invoiceCustomerId).
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LSRetailPosis.POSProcesses.PayCustomerAccount: System.NullReferenceException: Object reference not set to an instance of an object.
at LSRetailPosis.TransactionServices.InvokeMethod(String methodName, Object[] parameters)
at LSRetailPosis.TransactionServices.InvokeMethodNoDataReturn(Boolean& retValue, String& comment, String methodName, Object[] parameterList)
at LSRetailPosis.TransactionServices.ValidateCustomerStatus(Boolean& valid, String& comment, String customerId, Decimal amount, String currencyCode)
at Microsoft.Dynamics.Retail.Pos.Customer.Customer.AuthorizeCustomerAccountPayment(Boolean& valid, String& comment, String& manualAuthenticationCode, String customerId, Decimal amount, IRetailTransaction retailTransaction)
at LSRetailPosis.POSProcesses.PayCustomerAccount.Execute().
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Microsoft.Dynamics.Retail.Pos.Customer.Customer: System.NullReferenceException: Object reference not set to an instance of an object.
at LSRetailPosis.TransactionServices.InvokeMethod(String methodName, Object[] parameters)
at LSRetailPosis.TransactionServices.InvokeMethodNoDataReturn(Boolean& retValue, String& comment, String methodName, Object[] parameterList)
at LSRetailPosis.TransactionServices.ValidateCustomerStatus(Boolean& valid, String& comment, String customerId, Decimal amount, String currencyCode)
at Microsoft.Dynamics.Retail.Pos.Customer.Customer.AuthorizeCustomerAccountPayment(Boolean& valid, String& comment, String& manualAuthenticationCode, String customerId, Decimal amount, IRetailTransaction retailTransaction).
Please give me any clue, or anyone having face this issue
-SAJID
