I'm trying to create a new many to many relationship between the oob Entitlement entity and a custom entity in Dynamics sales online v9.2. I've published all customisations etc. However whenever I try to save the relationship I'm getting the below error. Has anyone else experienced this and can help me resolve it please?
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
at Microsoft.Crm.CrmTransactionEventManager.InvokePreCommitTransactionEvents() +0x9a
at Microsoft.Crm.CrmTransaction.<CommitTransaction>b__11_0() +0xb
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties) +0x90
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action) +0x13
at Microsoft.Crm.LegacySqlDataAccessContextImplementation.CommitTransaction() +0x44
at Microsoft.Crm.BusinessEntities.ExecutionContext.CommitTransaction(ProcessDependenciesOption option, FlushCacheOption flushOption) +0x0
at Microsoft.Crm.Metadata.RelationshipServiceBase.<>c__DisplayClass8_0.<CreateMultipleRelatedRelationshipsHelper>b__0() +0x20f
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties) +0x91
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func) +0x0
at Microsoft.Crm.Metadata.RelationshipServiceBase.CreateMultipleRelatedRelationships(IRelationshipCreateInfo[] relationshipInfos, ExecutionContext context) +0x3a
at Microsoft.Crm.Metadata.RelationshipServiceBase.Create(IRelationshipCreateInfo relationshipInfo, ExecutionContext context) +0x16
at Microsoft.Crm.Metadata.RelationshipServiceBase.Create(IRelationshipCreateInfo createInfo, Guid solutionId) +0x4a
at Microsoft.Crm.Metadata.EntityRelationshipService.Create(IRelationshipCreateInfo relationshipInfo, Guid solutionId) +0x0
at Microsoft.Crm.Application.WebServices.SystemCustomization.RelationshipCreate.Execute(Guid solutionId, ParameterBag paramBag) +0x15c
at Microsoft.Crm.Application.WebServices.SystemCustomization.SystemCustomization.CreateRelationship(XmlNode data) +0x11: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FE357C82Detail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>264de8f0-d8ee-4a23-a8e2-43563575d7fd</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink i:nil="true" />
<Message>System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
at Microsoft.Crm.CrmTransactionEventManager.InvokePreCommitTransactionEvents() +0x9a
at Microsoft.Crm.CrmTransaction.<CommitTransaction>b__11_0() +0xb
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties) +0x90
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action) +0x13
at Microsoft.Crm.LegacySqlDataAccessContextImplementation.CommitTransaction() +0x44
at Microsoft.Crm.BusinessEntities.ExecutionContext.CommitTransaction(ProcessDependenciesOption option, FlushCacheOption flushOption) +0x0
at Microsoft.Crm.Metadata.RelationshipServiceBase.<>c__DisplayClass8_0.<CreateMultipleRelatedRelationshipsHelper>b__0() +0x20f
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties) +0x91
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func) +0x0
at Microsoft.Crm.Metadata.RelationshipServiceBase.CreateMultipleRelatedRelationships(IRelationshipCreateInfo[] relationshipInfos, ExecutionContext context) +0x3a
at Microsoft.Crm.Metadata.RelationshipServiceBase.Create(IRelationshipCreateInfo relationshipInfo, ExecutionContext context) +0x16
at Microsoft.Crm.Metadata.RelationshipServiceBase.Create(IRelationshipCreateInfo createInfo, Guid solutionId) +0x4a
at Microsoft.Crm.Metadata.EntityRelationshipService.Create(IRelationshipCreateInfo relationshipInfo, Guid solutionId) +0x0
at Microsoft.Crm.Application.WebServices.SystemCustomization.RelationshipCreate.Execute(Guid solutionId, ParameterBag paramBag) +0x15c
at Microsoft.Crm.Application.WebServices.SystemCustomization.SystemCustomization.CreateRelationship(XmlNode data) +0x11: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FE357C82</Message>
<Timestamp>2021-05-24T11:46:14.8937852Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
