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Hi
We are using the Customer Relationships entity and in the old UI there was a related item linking to the view of the entity records for the account.
However in the new UI that option now longer appears. Anyone know why?
Regards
Jon
Hi partner,
This is by design.
The customer relationship entities are not supported in Dynamics 365 for Customer Engagement or future versions of Dynamics 365 for Customer Engagement.
docs.microsoft.com/.../customer-relationship-entities
So please use Connection Entities in UCI.
Don't forget to mark the verified answer by clicking Yes.
This will help other users quickly navigate to this post.
Thanks. :)
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