Hi All
I'm trying to set up a form (on an external website) that enables customers to subscribe to a mailing list. We recently switched to Dynamics 365 from MailChimp and I'm trying to recreate this simple feature.
I'm running into the following issue:
1. I created the "Subscription List"
2. Next I created a "subscription center type" form attached to that "subscription list"
3. Sub sequentially I created a "Marketing Form Page" to get a 'script' to embed it on an external website
4. I embedded the form on the external website.
Now I run into the problem that if I want to access the page with the embedded subscription form that it does not work because it can't pre-fill the fields. It is apparently only accessible without errors if you follow an unsubscribe link in an e-mail!!! HAHAHAHAHAHAHA Sorry. I lost half a day on this seemingly super simple feature.
I also tried to make another type of form, a landing page, but that creates a contact (not a lead) and I don't see a possibility to automatically add that user to a subscription list.
Can somebody tell me what I'm missing? It really is 1. unnecessarily complex 2. incredible unintuitive.