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Service | Customer Service, Contact Center, Fie...
Answered

What does booking summary on the work order do?

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Posted on by 90

Hello,

Im trying to figure if the "Booking Summary" field contains anything useful, what is it used for? It does not seem to contain any booking information.

pastedimage1594047908653v2.png

I have the same question (0)
  • Verified answer
    Al Iggs Profile Picture
    on at

    See the field metadata, it's for internal use only, i.e. you can ignore it.

    pastedimage1594050296661v1.png

  • Verified answer
    protc Profile Picture
    on at

    Hi Ainsley,

    Thank you for your query.

    The Booking Summary is for internal use only,

    For more info:

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/msdyn_workorder?view=dynamics-ce-odata-9

  • Al Iggs Profile Picture
    on at

    Hi Protim, that's the booking header, but on the work order the Booking Summary field is marked as internal. Or does the documentation need an update?

  • protc Profile Picture
    on at

    Hi Alex,

    You are correct.

    I have updated the article is the previous comment.

    Thanks!

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