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Service | Customer Service, Contact Center, Fie...
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Problem with details issue in Dynamics 365 Portal ( template Customer Services Power Pages )

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Posted on by 90

Hi, 

I have little problem with our portal, when i tested portal and click in button "Details case" or number case my issue didn't open. I don't know why. 

Any solutions for this ? 

D. 

I have the same question (0)
  • Leco Lv Profile Picture
    on at

    Hi partner,

    Could you provide screenshots? Are there any errors reported?

  • ecrevisse Profile Picture
    90 on at

    [View:/cfs-file/__key/communityserver-discussions-components-files/763/case.mp4:320:240]

    Maybe the problem is with the button, clicking there is nowhere to refer ;/ After clicking only # appears. selfservice.powerappsportals.com/support/#

    <a href="#" role="link" class="btn btn-primary pull-right action create-action" title="Utwórz" tabindex="0">Otwórz nową sprawę</a>

  • Leco Lv Profile Picture
    on at

    Hi partner,
    Have you checked the developer tool(F12 console)?any errors?

  • ecrevisse Profile Picture
    90 on at

    DevTools failed to load source map: Could not load content for mywebsite.powerappsportals.com/bootstrap.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    That's my bug  but i think in not bound with my cases ;/

  • ecrevisse Profile Picture
    90 on at

    Hi Leco Lv  what do you think about my problem with button ? :)

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