Microsoft Dynamics AX (Archived)

Vendor payment proposal empty

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Posted on by B.W

505

good day.

i am hoping that someone could advise on the issue i am experiencing.

when running vendor payment proposal for a certain vendor it does not pick up the invoices for payment. i have checked that the invoices are not marked in any other journal (and no markings in spectrans). the invoices are also approved. There is nothing that i can see on the vendor regarding payment terms or anything that i could immediately see that would make a difference. One invoice is due end of current month and one is due end of next month.

any help in this regard would be greatly appreciated.

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Ludwig Reinhard Microsoft Employee on at

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Hello B.A,

Can you check whether your vendor is on hold for payments? Please check the vendor hold status in the misc. details tab of the vendor master.

Hope it helps,

Ludwig

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Community Member on at

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Have you set up any criteria in vendor payment proposal?

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B.W 505 on at

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Good day Ludwig Reinhard and Ivan-Y.J.Tech.

Thank you very much for your responses.

Ludwig , i have checked that as well and the supplier is not on hold for anything.

Ivan, i have tried different mixture of criteria,

eg. payment proposal type: per due date

by settlement discount

and due date and settlement discount.

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Ludwig Reinhard Microsoft Employee on at

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Hello B.A,

Rather than using the payment proposal form, can you try using the settlement window directly by selecting functions->settlement?

Once the payment settlement window is open, select the invoices you plan to pay and close the window.

Does AX transfer the amount of the marked invoices into the journal so that you could pay them?

Ludwig

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B.W 505 on at

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hello Ludwig.

yes the settlement function does work and does transfer the amounts.

but business would still like to find out why we cannot run payment proposal for this vendor.

i think there might be something wrong with the vendor record itself, but looking through the VendTable i also cannot see anything immediate that would cause this.

one thing i tried which worked was to run payment proposal by invoice reference, but running with any other criteria (even specifying the vendor account number does not pull through the invoices)

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Ludwig Reinhard Microsoft Employee on at

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Hello B.A,

The good thing is that the selection of the open invoices seems to work. The main question is why the payment proposal form does not bring up the same invoices for payment?

Did you use some previous complex queries that might still limit the selection of your vendor's invoices?

Have you checked and possibly reset your usage data?

A third thing that you might want to double check is whether a customization causes you the headache with your vendor.

All the best,

Ludwig

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B.W 505 on at

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Hi Ludwig.

no previous queries were used in the selection.

i have tried with 4 different users to run the proposal and all do not work, so i don't think it could be usage data as other vendors do work.

i don't think there were any customization's done in that area (not by me at least). but i will ask one of the other developers.

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Ludwig Reinhard Microsoft Employee on at

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Hello B.A,

If you talk to your developers anyway, I believe it is a good idea asking them to help you to debug this process.

All the best and success for you,

Ludwig

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Fjorela 339 on at

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Hi B.A,

did you eventually find out what was the reason for the empty payment proposal?

I'm experiencing the same issue..

Many thanks in advance,

Fjorela

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B.W 505 on at

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Good day Fjorela.

apologies for the late reply, been very busy.

this was quite a while ago, i think what we found was that the field 'BlockedReleaseDate' in the VendTable was causing this for us at least. we cleared the date from that field and were able to generate the payment proposal.

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