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Customer experience | Sales, Customer Insights,...
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Can Dual-Write handle custom lookups

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Mind you I am not working on the integration but am looking for an answer for the actual customizer.  I'm going to keep it general.

In CE we have custom lookups (EntityRelationships.)  A custom optionset was set up in F&O to match the values in one field.  My customizer says the UI presents him a list of fields in CE to which he can map.  They are all optionset, whole number or two-option data types -- no lookups.

I'm having a hard time believing even Microsoft is rolling out a system with that shortfall.

How does one integrate to CE lookup through Dual-Write?

TIA

PS- we are using the out of the box integration/mappings

Any link to documentation would be greatly appreciated

I have the same question (0)
  • Community Member Profile Picture
    on at

    PPS- my disbelief comes from the fact that several mappings contain a target/source of transactioncurrencyid.isocurrencycode.  Seems Microsoft can find a lookup using something like QueryByAttribute.  I'm guessing it is a general feature.

  • Community Member Profile Picture
    on at

    As a test, I created an account lookup on the Competitor entity.  Voila' the lookup AND a cross reference table are available in the Dual Write UI.

    newLookupAvailable.PNG

    How do I get this to happen on lookups that existed BEFORE the DW solution was loaded?

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