Hi Experts,
I just found that the item line is deleted from the purchase order though it is invoiced and I wonder how can the system allow to do that to a user. i.e. The line is gone from the purchase order line but it exists in the posted purchase invoice. Further to that we want to post a credit memo to this specific item line since we will no longer receive this item. Please advise.
Thanks,
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Hi
You can create credit memo using posted invoice Use Copy Document
As well as you can add that item manually also if you are copying from purchase order
You can create a memo and copy it from the posted invoice.
Did you try creating the credit memo by using copy document functionality and using the invoice ?
you need to write code in Ondelete trigger.
Hi Mohana,
Thank you Mohana,
I would rather want this option to be disabled because in our case we cannot post a credit memo for the line item because it is deleted. what would you recommend?
If the quantity received and Invoiced is same then it will allow you do delete.
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