The leave request hours can't exceed 0.00 hours

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An employee is trying to book annual leave from 29th December to 31st December, however the system is not allowing him to book any time off for 29th December, despite it being a working day, and there not being any closures for that day. I have tried replicating this myself, and am getting the same issue, but cannot find the cause of the problem. Has anybody got any recommendations>

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To note as well, we are a UK company, and there have been no issues booking other dates for annual leave.

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qianwang 7,168 on at

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Hi Uiewgf,

Can you check if non-work time or holidays are added in calendar that is assigned to this employee?

Here is a similar thread. You can first check the solution in it.

community.dynamics.com/.../the-leave-request-hours-can-t-exceed-0-00-hours-for-12-22-2019-dynamics-365-for-talent

Regards,

QianQW
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Hi QianQW,

I did have a look at that thread first, but none of those solutions applied to this situation, as everything looks setup correctly compared to that thread.

The non-work time has been assigned to the employee, details of which are below, and the holidays are just our bank holidays which is the last image in my first post.

Regards,

Jason
qianwang 7,168 on at

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Hi Uiewgf,

I have tested it in my environment as the setting you show and it works fine. You can create a ticket to Microsoft for help.

Addition, do you enable the Leave accrual holiday corrections feature? If yes, the date for UK bank holiday should be holiday.

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QianQW
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Hi QianQW,

Thanks for your support on this, I'll raise a ticket then.

And I've seen that feature in our sandbox environment, but it's not an option in our production environment yet. Thank you for pointing that out however!

Regards,

Jason