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Duplicate payment has been input

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Posted on by Megoo

I am using GP for work though, someone already input into payment data into GP but I got the invoice then input data into purchase tab. That time I put into purchase amount on debit account and also I put same amount on cash on the right side which is credit. And after I post it, I realized that someone I already input the payment. And now my GP shows one invoice and 2 payments. Maybe I needed to apply to one of the payment though I didn’t. Does any one teach me how to delete the one of payment? (Credit note or return? ) And apply after post?

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Megoo 5 on at

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RE: Duplicate payment has been input

Thank you so much! I will try tomorrow.
Richard Wheeler 75,730 on at

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RE: Duplicate payment has been input

The distributions should a credit to Cash and a debit to AP. After you enter the payment you apply it to the invoice. There are plenty of YouTube videos that will demonstrate this. Voiding the extra payment document is the proper way to handle this. This will then send ledger entries down to be posted.
Megoo 5 on at

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RE: Duplicate payment has been input

Thank you so much! I never seen void option so I will check tomorrow. Though do they have any other alternative way? I usually put wrong purchase amount and post I do make credit note and restart.
Richard Wheeler 75,730 on at

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RE: Duplicate payment has been input

You need to void the second payment. For auditing purposes you do not delete documents you void them. Make sure you void it on the same day you originally entered it.

Transactions->Purchasing->Void Open Transaction