Not really sure where to post this but seems like super basic functionality that I'm really struggling with.
I have a list of people that I would like to identify in Dynamics. Some are in the system already and some are not. I can import and create new records for anyone not already in the system. How can I update existing records based on some kind of field match with my external spreadsheet?
Example - import a list of contacts who attended an event. Some are in the system some are not. How could I match Contacts already in the system based on email address, and update a field on their record for anyone who exists in my spreadsheet?
The link you've provided comes from "Customer journeys" which might not be the same used on importing data to contacts, accounts or leads. ON this scenario, the best documentation is https://learn.microsoft.com/en-us/power-apps/user/import-data. basically: you have an excel template that matches the table where you want to upload the data. YOu need to establish the mapping of the fields and specially: Allow/Not allow duplicates.
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